Info/Contact

Info & Contact

What is a Pre-Order?

A pre-order is an order placed for an item that has not yet been made yet. The process will take 10-13 days. Once all the products have been made we will ship them off which will take up to 6-8 days. (Depending on where you live) Which in total will take up to 20-25 days.

What are the shipping times?

- UK Standard shipping : 2-4 working days

- International shipping 6-8 working days (Worldwide)

- Once your order has been placed you will receive a order confirmation email followed by a tracking number once shipped.

- Customs charges for international orders will not be covered by BxR. 

Please make sure that all information upon placing an order is correct, we are unable to alter the delivery address under any circumstances.

Tracking?

- You will receive tracking via email at the time of shipment. Orders will ship only when all items in the order are prepared for shipment.

Click Here Once you have received your tracking number, Then paste your tracking number in the bar. 

What size should I buy?

- If you’re not quite sure which size is right for you, refer to our size guides. Size guides are located underneath the description of each product.

What is the enquiry email?

customerservicebxr@gmail.com

Please allow 24 - 48 Hours for Response

  All inquiries elsewhere will be ignored.